Acceptance of Terms

At Shelyan Dental, engaging with our services indicates your acceptance of these Terms and Conditions. These terms govern your interactions with our dental practice, including appointments, treatments, and use of our patient portal. By scheduling appointments or receiving care, you agree to comply with our policies and procedures. We reserve the right to update these terms periodically to reflect changes in our services or regulations, with updates posted on our website. Your continued use of our services constitutes acceptance of any revised terms. Our team is committed to providing exceptional dental care while ensuring all interactions align with these terms. If you have questions about these terms, we encourage you to contact us for clarification.

Service Agreement and Responsibilities

Our commitment is to provide high-quality dental care tailored to your needs, and in return, we ask for your cooperation in adhering to our policies. You are responsible for providing accurate medical history, contact details, and treatment preferences to ensure safe and effective care. Appointments must be attended as scheduled or canceled with adequate notice to avoid fees. We strive to deliver services like preventive care, restorative treatments, and consultations with professionalism and care. Shelyan Dental is not liable for outcomes resulting from inaccurate information provided by you. We maintain a safe and respectful environment and expect patients to treat our staff and facilities with respect.

Appointment and Payment Policies

Booking an appointment at Shelyan Dental confirms your agreement to our scheduling and payment policies. Appointments are tailored to your dental needs, and we request timely attendance to ensure efficient service. Missed appointments or late cancellations may incur fees, as outlined during booking. Payment for services is due at the time of your visit unless prior arrangements are made. We accept various payment methods and work with major insurance providers to facilitate coverage where applicable. For treatments requiring multiple visits, we provide clear cost estimates upfront. This approach ensures transparency and helps you plan for your dental care effectively while respecting our practice’s operational needs.

Treatment Consent and Risks

All treatments at Shelyan Dental require your informed consent, ensuring you understand the procedures, benefits, and potential risks. For specific treatments like oral surgery, we provide detailed explanations labeled “Treatment Consent Information” to help you make informed decisions. Time-sensitive procedures, such as urgent extractions, are clearly communicated as “Critical Care Information” for clarity. Elective treatments, such as cosmetic procedures, are offered under “Optional Dental Care Plans” with your approval. These measures ensure you are fully aware of your treatment plan while respecting your right to make decisions about your dental care. We aim to minimize risks through expertise and advanced technology.

Patient Responsibilities and Conduct

Patients are expected to actively participate in their dental care by following treatment plans and oral hygiene instructions provided by our team. Priority is given to maintaining a respectful and cooperative relationship with our staff to ensure a positive experience. You are responsible for updating us on changes in your health, contact information, or insurance details. Disruptive behavior or failure to comply with treatment recommendations may affect your care. We reserve the right to discontinue services in cases of repeated non-compliance or misconduct. Our goal is to foster a collaborative environment that supports your dental health while maintaining a professional and safe setting for all.

Limitation of Liability

Shelyan Dental strives to provide exceptional dental care, but we are not liable for outcomes beyond our control, such as complications arising from pre-existing conditions or non-compliance with aftercare instructions. We take every precaution to ensure safe and effective treatments, using advanced technology and professional expertise. However, all dental procedures carry inherent risks, which we discuss during consultations. In the unlikely event of an issue, our liability is limited to the cost of the service provided. You agree to hold Shelyan Dental harmless for any claims arising from your failure to provide accurate information or follow treatment plans. We aim to resolve concerns promptly and fairly.

Dispute Resolution and Governing Law

Any disputes arising from your engagement with Shelyan Dental will be resolved through good-faith communication and, if necessary, mediation. We encourage you to contact us directly to address concerns before escalating issues. These Terms and Conditions are governed by the laws of Telangana, India, and any legal proceedings will take place in Hyderabad. We aim to resolve disputes amicably to maintain a positive relationship with our patients. By agreeing to these terms, you acknowledge that disputes will be handled in accordance with local regulations, ensuring fairness and transparency. Our team is committed to addressing your concerns promptly to support your dental care experience.

Patient Rights and Responsibilities

You have the right to receive respectful, high-quality dental care and clear information about your treatment options at Shelyan Dental. You can access your treatment records, request clarifications, or seek second opinions through our patient portal or direct communication. In return, you are responsible for providing accurate information, adhering to treatment plans, and respecting appointment schedules. We ensure transparency by explaining procedures, costs, and expected outcomes clearly. You also have the right to voice concerns or provide feedback, which we review to improve our services. Our commitment is to balance your rights with responsibilities to ensure a collaborative and effective dental care experience.

Contact Us

Our team at Shelyan Dental is here to address any questions or concerns about these Terms and Conditions or your dental care. Call us at +91 8489785994 for immediate assistance regarding your appointments or treatment plans. Email us at info@shelyandental.com to share feedback, request clarifications, or discuss our policies. You can also visit us at 428/A, Narayanguda Rd, Lingampally, Kachiguda, Hyderabad, Telangana 500027 to meet our team in person. For urgent matters, our staff is ready to respond promptly, and our patient portal provides a convenient way to manage your care and preferences.